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This website (https://discover.osaka-info.jp) is operated by the Osaka Convention & Tourism Bureau (referred to as “Bureau” below). Please be aware of the following points when using this service.
1．Personal Information Protection Policy (Privacy Policy)
Concerning the handling of information that can identify a specific individual, such as names and email addresses (referred to as “Personal Information” below), the Bureau sets forth and enforces the following measures.
1.1 Use of Personal Information
The Bureau ensures safety in the collection, use, and management of Personal Information and uses Personal Information to respond to requests and inquiries from users.
1.2 Use of behavioral data
The Bureau collects behavioral data, such as user browsing history, search history, and click history, and uses it for personalized display via an AI recommendation engine. This data may also be given a secondary usage of serving as training data to improve service quality and develop new features. Behavioral data may be provided to the Bureau’s contractors (such as system development companies or other vendors), but its handling will be strictly limited to the usage purpose.
1.3 Protection of Personal Information
The Bureau will not, without prior consent of the user, provide or disclose to third parties any information collected from users that can identify a specific person, except as permitted under personal information protection ordinances.
1.4 Collection of user information
When collecting Personal Information through this website, we will clearly state the purpose of collection and specify that collection will be limited to information that is necessary for that purpose. Our fundamental principle is to only receive (register) information from the user themselves based on their own free will, with the above specification made clear to the user.
1.5 Point of contact for inquiries
We accept inquiries related to personal information at the following point of contact.
Osaka Convention & Tourism Bureau
4-4-21 Semba, Chuo-ku, Osaka-shi 542-0081
General Affairs Representative, Telephone: 06-6282-5906, Fax: 06-6282-5915
Hours: 9:00 a.m. to 5:30 p.m.
2．Policy concerning cookies and similar technologies
2.1 Cookies
Cookies are small text files placed on a user’s computer or mobile telephone when they access a website. Cookies are widely used to enable websites to function or to function more efficiently. The Bureau website and the Bureau app also use cookies. Cookies help the Bureau website and the Bureau app recognize your device and remember information about your use of the Bureau services.
This website uses cookies to collect data about user visits and viewing of the service, and other activities on this website, when they visit. This helps improve user convenience, such as enabling efficient navigation between webpages. By using cookies, we can measure content impressions (number of views), advertisement impressions, and click counts, allowing us to provide information tailored to users.
Cookies will not directly cause any adverse effects on your devices. Furthermore, even when cookies are used, they cannot identify your name, email address, or information about your devices.
Additionally, we may use third-party cookies to track access to each webpage. Users can refuse to accept cookies by adjusting their browser settings. Doing so will not significantly impair the browsing of this website.
2.2 Cookies used on this website
The following cookies are used on this website.
Strictly necessary cookies:
| Cookie name | Purpose |
|---|---|
| OptanonConsent | This cookie is placed by websites using the OneTrust cookie compliance solution version. It is only placed after the visitor has seen the cookie information notice and, in some cases, actively closes the notice. This prevents the website from displaying the message to the user multiple times. The cookie has a lifespan of one year and does not contain any Personal Information. |
| OptanonAlertBoxClosed | This cookie is placed by websites using the OneTrust cookie compliance solution version. It is only placed after the visitor has seen the cookie information notice and, in some cases, actively closes the notice. This prevents the website from displaying the message to the user multiple times. The cookie has a lifespan of one year and does not contain any Personal Information. |
Advertisement cookies:
| Cookie name | Purpose |
|---|---|
| _gcl_au | Placed by Google advertisement conversion tags, it is used for measuring the effectiveness of advertisements and for advertisement optimization. |
| _gac | Contains information related to Google AdWords advertisement clicks and is used for conversion tracking and recording attribution information. |
| _ga_<'container-id'> | Optimizes the performance measurement and targeting of advertising campaigns based on data collected using Google Analytics (GA4). This may involve integration with Google Ads and other advertising platforms. |
| _gac_gb_<'container-id'> | Records Google Ads campaign click information and measures the effectiveness of advertisements. It is placed when Google Ads and GA4 are integrated and is used to measure advertisement conversions. |
Recommended cookies:
| Cookie name | Purpose |
|---|---|
| _ga | Identifies website visitors and records their actions during a session. Used for analyzing website usage. |
| _gid | Records the number of website visits and source data. Used for analyzing website usage. |
Functionality-related cookies:
| Cookie name | Purpose |
|---|---|
| favorite_ticket_ids | Used to maintain Favorites status for tickets and tours. |
| favorite_article_ids | Used to maintain Favorites status for feature articles. |
| favorite_spot_ids | Used to maintain Favorites status for spot articles. |
2.3 Usage for personalization
This website uses cookies to personalize and recommend tourism information and activity content based on user browsing history. Users can refuse or delete these cookies through their browser settings. Refusing or deleting cookies may result in some personalized features becoming unavailable.
2.4 Usage of third-party cookies, etc.
The Bureau uses analytics tools such as Google Analytics to assess how users access and use the Bureau website and the Bureau app. Additionally, in order to deliver effective advertisements, the following companies collect cookie data using DMP technology on the Bureau website and the Bureau app. For details on how each company collects and processes data, please refer to the links below.
Google Analytics（https://support.google.com/analytics/answer/6004245?hl=ja)
Or Ad Settings（https://policies.google.com/technologies/partner-sites?hl=ja)
DataCurrent
DataCurrent Privacy Policy（https://www.datacurrent.co.jp/datapolicy/）
Facebook Data Policy（https://www.facebook.com/privacy/explanation）
and Facebook Cookie Policy（https://www.facebook.com/policies/cookies/）
Instagram Data Policy（https://help.instagram.com/519522125107875）
Twitter Privacy Policy（https://twitter.com/ja/privacy）
and Twitter Cookie Policy（https://help.twitter.com/ja/rules-and-policies/twitter-cookies）
Adinte
Adinte Privacy Policy（https://www.adinte.jp/privacy/）
and Cookie Opt-Out（https://www.adinte.jp/opt-out/）
ADARA
ADARA's Privacy Promise（https://adara.com/privacy-promise/）
and opt-out from ADARA（https://adara.com/opt-out/）
Baidu
Baidu Privacy Policy（https://www.baidu.jp/privacy/）
Vpon
Vpon Privacy Policy（https://www.vpon.com/jp/privacy-policy/）
and opt-out from Mobile Web Browser（http://opt.vpadn.com/cookie/）
2.5 How to manage cookies
Most browsers allow users to manage cookie settings by changing the browser settings. In this case, if you consent to the Bureau’s use of cookies and later wish to opt out, you can always delete the cookies that have been placed and change your browser settings to block all or some future cookies. For instructions on how to change these settings, please refer to the “Help” function of your browser.
Some cookies can be enabled or disabled using the button below.